Payment & Orders
Beginner

Payment & Orders

Alipay flow, order status, and when points are credited.

TermiAI
4 min read
payment
Alipay
orders

Payment & Orders

Payment methods

Alipay and other methods shown at checkout. Fiat payments are processed only on termiai.cn; sub-sites do not collect payments directly.

Purchase flow

  1. Select a points pack on Pricing
  2. Confirm order and pay via Alipay
  3. On success, points are credited automatically
  4. View orders in Profile → Orders

Order status

StatusMeaning
PendingAwaiting payment
PaidPayment received, fulfilling
CompletedPoints credited
Cancelled / ExpiredNot paid in time
RefundedRefund issued per policy

Paid but no points

  1. Wait 1–2 minutes (async webhook)
  2. Refresh Points
  3. If still missing, contact us via About with order ID and payment proof